From the category archives:

Technnology

Tech Support & Terrorists: Our Global Village

by Carl on August 1, 2008

I thought I’d heard every possible story from tech support people – until today. A great new CMS tool, Remix, has come out with an update. I visited their site today seeking a solution and was told that tech support was unavailable. Seems their town of Surat India is under TERRORIST ATTACK. That’s a first.

Here is the message:

 

“The WP Remix 2 has received a good praise, suggestions and support from the valuable clients since its release. At WP Remix site, we have support forum for any and all queries that the buyer might have and I have been providing in time support to all the queries generated by the users.

Unfortunately, the city where I live has some bad news. My city is under terrorist attack and many live bombs (nearly 25) has been detected in past 3 days as you can see in the following news websites.

Though I wish to provide support in time, the circumstances are as such, I might not be able to come to office for few days and as a result, I might not be able to provide support in time.

I request all the existing buyers to co-operate in this situation and also would request to active support forum members to help each others as much as you can.

Again, I appreciate the warm support of all the people, and hope to the things get well soon.”

Wow. We take much for granted in our sheltered existence – but the threat posed by extremists impacts the lives of all of us. I hope my friend in India is soon back at his desk and that his company continues to prosper.

– Carl Melville / Blogvious

{ 0 comments }

Dial2Do – a Hands-Free Solution that Rocks!

by Carl on July 10, 2008

Do you ever Text, email, blog, Twitter, or schedule on your cell phone? Do you wish you could?  How about while driving?

It’s rare that a new product really gets me excited. This one does. Dial2Do, a new FREE service for your cell phone, turns you and your phone into a hands-free productivty machine. You can use it while driving, walking, sky diving – anywhere or anytime when it’s not convenient to use your hands.

Best of all, it works with my existing email, blog, and calendar software. I don’t need to change ANYTHING. It works the way I do, and it all begins with a simple phone call.

 To use it, I dial a local number. Dial2Do recognizes me (from my cell number) and asks me what I want to do. I say “Send Text”, “To Nick”, “Don’t forget to bring cold beer”. Done. He gets the text. I can even get a confirmation if I want. This coudl also have been done via email.

Yesterday I was on my way back from the gym when a Twitter thought crossed my mind. I said “Twitter”, Diak2Do asked for my post. I said “I’m writing a white paper on the California Hands Free driving law and looking for case studies.” – BAM. It was posted on Twitter (after it read it back to me to approve).

While on the call, I said “Reminder”, “Finish monthly recap and email before noon”. When I got back to my office, this reminder was on my calendar. How cool is that?

Oh, this product / company just took top honors at the Silicon Valley Entrepreneurs awards (2008), so I expect it may be a company to watch out for.

Want to try it?  Warning: It can be addictive. Go to www.dial2do.com for a activation code. If you sign up now, you get it for free. The product is in late stage beta but work great.  Enjoy.

– Carl Melville / Blogvious

{ 0 comments }

OK, I finally get Twitter…

July 8, 2008

In a previous post I pondered the proposition of Twitter. To Twitt or Not to Twitt. Open minded but skeptical, I said that I would try to see what all the fuss was about. I was unexpectedly surprised with what I discovered. More than just a self-aggrandizing podium for ego-centric technorati, though there is plenty of [...]

Read the full article →